Agent Bat WroteColonI've played WoW, STO and several other MMOs off and on for years, and I've never seen behavior like that before (except for - and I hate to harp on 'em, but it's true! - Xbox Live).
I saw plenty of bad behaviour on WoW in the time I played it. Nothing over-the-top racist or grotesquely offensive mind you, what with Blizzard being quite strict on that sort of thing, but I'd wager there are just as many morons in WoW as there are on Xbox Live. I never saw as much of it on the Horde side of things though; and no I'm not being a "FOR THE HORDE!" fanboy here either. The Alliance does have more than it's fair share of cretins and weirdos. The things I saw in Stormwind and *shudder* Goldshire...
zoldos WroteColonI've played many MMOs over the years starting with Ultima On-line but I have to be honest, I've never seen anything like what you described.
I have many fond memories of Ultima Online. Its skill-based character progression was still better than the standard level-based system every other MMO on the planet uses.